Text messaging (SMS/MMS)

Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, between two or more users. There are 3 primary methods of text messaging with the TELAIR network via: Phone numbers assigned are not enabled for text messaging by default. To […]

How to: Send & receive text messages via Connect app (SMS)

System: Triton series PBX’s Sending a text message To send a text message (SMS) from your Connect app: Click SMS icon from the left side of the app. Click ‘New Conversation’ from the bottom of the app On the popup screen, select the phone number to send from, and enter the destination […]

CRM Integrations

Relates to:– Triton series PBX’s– Business or Enterprise subscription plans Requirements: TELAIR Connect pre-installed per user. TELAIR Connect app allows you to perform basic operations with your CRM, such as: import leads add call notes phone number lookups view lead call history open lead in CRM browser and more Currently, the following CRMs […]

Fix common problems in TELAIR Connect

Windows App | Chrome Browser | Safari Browser | Firefox Browser | Edge Browser Application: TELAIR Connect (Windows) Open TELAIR Connect app. Next press F12 button on the keyboard. Click the Network option (tab) at the top, and then press Ctrl + Shift + R key at the same time […]

How to: Send & receive text messages via email (SMS/MMS)

System: Titan & Triton series PBX’s Sending a text message by email ℹ If you received a text message to your email address, simply reply to respond. To send a text message (SMS/MMS) by email once your user extension has been authorized to send:Note: See below for permissions Open your […]

Hot desking (login & logout)

What is Hot Desking in a VoIP Phone System? Hot Desking makes it possible for workers in an office to share the same IP phone device while using their own extension number. User can sit at a hot desking enabled device and can log into and use the phone like […]