Affects Devices: Polycom VVX Series models, including models 2XX, 3XX, 4XX, 5XX, and 6XX. Introduction Users of Polycom VVX series phones might experience an issue where the dialing interface accepts letters and characters instead of numbers. This typically happens when the dial mode is accidentally set to URL mode instead […]
How to Enable DHCP Option 160 on a FortiNet Firewall
Prerequisites: Instructions: Tips: Conclusion: You’ve successfully configured DHCP Option 160 on a FortiNet firewall for device provisioning. Devices connected to the specified interface should now receive the provisioning server details during their DHCP lease request.
TELAIR Announces Exciting New Partnership with Acrobits: Simplifying Mobile Extensions Like Never Before
FOR IMMEDIATE RELEASE [Toronto, Oct 18, 2023] – TELAIR, a leading Canadian communication services provider, is thrilled to announce its partnership with Acrobits, the renowned developer behind the Cloud Softphone. This collaboration is set to redefine ease and efficiency for TELAIR’s customers who use mobile extensions. The core of this […]
How to Use Cloud Softphone on iPhone
Introduction: This article will guide you on how to enable and disable push notifications, specifically to manage TELAIR calls on your Apple iPhone. 1. Download and Install Cloud Softphone: Before you can manage push notifications, you need to have Cloud Softphone installed on your device: 2. Setting up Cloud Softphone: […]
How to Use Cloud Softphone on Android
Introduction: This article will guide you on how to enable and disable push notifications, specifically to manage TELAIR calls on your Android device. 1. Download and Install Cloud Softphone: Before you can manage push notifications, you need to have Cloud Softphone installed on your device: 2. Setting up Cloud Softphone: […]
Disabling SIP ALG on FortiGate Firewalls
SIP ALG (Application Layer Gateway) is a feature commonly found in network devices, including FortiGate firewalls, that attempts to assist with the translation of SIP (Session Initiation Protocol) traffic. However, in many cases, SIP ALG can cause issues with VoIP communication and lead to call quality problems. Disabling SIP ALG […]
Enabling Quality of Service (QoS) on a FortiGate Firewall for VoIP Service
Quality of Service (QoS) is a crucial feature in networking that ensures the prioritization and efficient utilization of network resources for specific applications and services. Voice over Internet Protocol (VoIP) services, such as SIP (Session Initiation Protocol) for communication, rely heavily on low latency and consistent network performance. FortiGate firewalls […]
How to disable SIP ALG on a Fortigate Firewall
The following article will show you how to disable the SIP ALG setting on a Fortigate Firewall. Requirements: – CLI access to the Fortigate Firewall Disable SIP ALG
How to Install WhatsApp Business on Android or iOS for TELAIR
Introduction WhatsApp Business is a powerful tool for businesses to communicate with their customers efficiently and professionally. Whether you’re a small business owner or a larger enterprise, WhatsApp Business can help you connect with your audience and enhance customer interactions. In this step-by-step guide, we will walk you through the […]
A Step-by-Step Guide on Using the MizuPhone App for iOS
Introduction The MizuPhone app for iOS is a feature-rich application that enables you to make and receive calls using the Session Initiation Protocol (SIP). With its intuitive interface and advanced functionalities, MizuPhone offers a seamless calling experience on your iOS device. In this guide, we will walk you through the […]