TARA Expands to Email Support: A Limited Pilot Program
We're testing TARA, our AI support agent, with general email support. Human supervision remains at the core, and our fanatical human support isn't going anywhere.
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Introducing TextFlow: CASL-Compliant SMS Campaigns Made Simple
TextFlow is TELAIR's new SMS campaign management platform designed specifically for Canadian businesses. Send compliant, professional text message campaigns at scale with built-in CASL compliance, real-time analytics, and powerful automation.
Introducing AI Voice Agents: Transform Your Business Communications with Intelligent Call Handling
AI Voice Agents are intelligent, conversational AI systems that handle phone calls 24/7, seamlessly integrating with your existing TELAIR Plus phone system.
How AI is Transforming Telecommunications: The Future of Business Communications
Discover how artificial intelligence is revolutionizing the telecommunications industry and how TELAIR's AI-powered features can transform your business communications.
Introducing TELAIR's Biggest Feature Announcement
We are excited to unveil the most significant update in our history, reflecting our commitment to innovation and unparalleled customer support. As a managed VoIP/PBX company that prides itself on prov
TELAIR Announces Exciting New Partnership with Acrobits: Simplifying Mobile Extensions Like Never Before
FOR IMMEDIATE RELEASE [Toronto, Oct 18, 2023] – TELAIR, a leading Canadian communication services provider, is thrilled to announce its partnership with Acrobits, the renowned developer behind t
How Secure Is Your Corporate IP Phone Network?
Source: LinkedIn The recent hacks against Sony Pictures have prompted most businesses to take security measures to protect their own corporate IP networks. However, in this process IP Phone syste
The phone company and the customer service maze
Ever experienced this: You call a phone company for support on an existing service or to inquire about a new feature and are presented with an auto attendant recording. Not just any auto attendant, on