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Creating Signup Forms

This guide walks you through creating a signup form to collect SMS subscribers from your website.

Form Editor

An internal name for your reference. This is not shown to visitors.

  • Example: “Newsletter Signup”
  • Example: “Footer Opt-in Form”

The heading displayed at the top of the form. Leave blank for no title.

  • Example: “Join Our List”
  • Example: “Get Exclusive Deals”

The message shown after successful submission.

  • Default: “Thank you for subscribing!”
  • Example: “You’re in! Watch for our first message soon.”

Optional text displayed below the title to explain the form’s purpose.

  • Example: “Get exclusive updates and offers delivered straight to your phone.”

New contacts from this form will be tagged with these tags. Use tags to:

  • Segment subscribers by signup source
  • Target specific groups in campaigns
  • Track where contacts came from

To add a tag, type the tag name and press Enter or click the add button.

Select which fields to display on your form:

FieldRequiredDescription
Phone NumberAlwaysThe contact’s mobile number
First NameAlwaysRequired for personalization
Last NameOptionalCollect full names
Email AddressOptionalFor multi-channel marketing
Business/CompanyOptionalFor B2B signups

The text that appears next to the consent checkbox. This is required for CASL compliance.

Default:

I agree to receive SMS messages. Message and data rates may apply. Reply STOP to unsubscribe.

Customize this text to match your communication style, but ensure it:

  • Clearly states they’ll receive SMS messages
  • Mentions potential carrier charges
  • Includes opt-out instructions

Customize the form’s look to match your website:

The text on the submit button.

  • Default: “Subscribe”
  • Examples: “Sign Up”, “Join Now”, “Get Started”

The color used for the submit button and checkbox. Click the color picker or enter a hex code.

  • Default: #db2777 (TextFlow pink)

The form’s background color.

  • Default: #ffffff (white)

The color for all text on the form.

  • Default: #111827 (dark gray)

Toggle to enable or disable the form:

  • Active - Form accepts submissions
  • Inactive - Form displays a “not accepting submissions” message

Deactivate forms during maintenance or when you’ve reached your desired subscriber count.

Click Save Changes to save your form. After saving:

  1. Get the embed code to add to your website
  2. Preview the form to verify it looks correct
  3. Test a submission to ensure contacts are created properly

After creating your form: