Cisco / Linksys SPAXXX IP Phone Provisioning Guide
1. Press Menu 2. Select Option 9 3. Copy the IP address listed to clipboard, or make a note. 4. Paste or type the IP address into a web browser and pr...
How-To Guides
How-To Guides
Step-by-step guides for common tasks and configurations
68 articles in this category
Articles in this category
Completing a call transfer on a Polycom VVX phone during a new incoming call interruption
Follow these steps to complete a Transfer of an existing call and answer another call: 1. With a call active on your phone 2. New call arrives either ...
Configure Aastra 6730i VoIP Phone
Get the IP Address - Press the Spanner key - Press the scroll down button to get to Phone Status and then press \ ![puce_gray.gif \] to confirm select...
Configure Bria for Telair
1. Please choose Making Calls under User-defined Generic Accounts. 2. Account Name – Enter a name to easily identify the account. 3. Domain – Enter yo...
Configure Cisco IP Phone 7940/7960
1. ress *\\# to unlock the Configuration Protection - Some firmware versions must be unlocked by pressing the “Settings” button, scrolling down to the...
Configure Grandstream HandyTone 486
STEP 1 Connect an Ethernet cable from your PC to the Handytone 486 LAN port. Make sure that your PC Ethernet Internet Protocol (TCP/IP) is set to “Obt...
Configure Linksys SPA5005 Attendant Console Side Car
How to setup a side car with Telair PBX (Hosted or On-Premise) ## PBX Side Make sure that picking up calls work. ...
Deploying TELAIR Connect PWA via Microsoft Intune
Learn how to automatically deploy the TELAIR Connect Progressive Web App (PWA) to Windows devices using Microsoft Intune with the Settings Catalog.
Enabling QoS for VoIP on MikroTik Routers
Quality of Service (QoS) is crucial for ensuring that voice over IP (VoIP) communications are clear and uninterrupted. In a MikroTik router, you can c...
Enabling QoS for VoIP on Ubiquiti EdgeMax Routers
Quality of Service (QoS) on Ubiquiti EdgeMax routers can significantly enhance the performance of VoIP applications by prioritizing voice traffic over...
Enabling QoS for VoIP on UniFi Gateways and Routers
Quality of Service (QoS) is essential for ensuring that voice over IP (VoIP) communications are clear and uninterrupted. On a UniFi gateway or router,...
Factory Reset Cisco / Linksys SPA 942 / SPAXXX Series
To factory reset the IP phone, please follow the instructions below. This article is one in a series to assist in the setup, troubleshooting, and main...
Hot desking (login & logout)
Hot Desking makes it possible for workers in an office to share the same IP phone device while using their own extension number. User can sit at a hot...
How to check my voicemail remotely
Checking voice mail from any remote connection can be done from any outside phone. From any phone: 1. Call your own main number or office number / ext...
How to factory reset a Cisco 7940/G IP Phone
Follow the guide below if experiencing issues with your Cisco 7940 / 7960 IP Phone. Please note there are slight variations if your phone is using a D...
How to factory reset a Mitel 5224 IP Phone
Step 1: Factory Reset 1. Press both the up and down arrow keys simultaneously while powering up the phone. 2. Network Settings? Appears 3. Press No un...
How to record a new auto attendant or holiday greeting (Telair Assisted)
- Telair Assisted (this guide) - Unassisted ## Step-by-step guide Follow instructions below to update your call recordings. 1. Please record your gree...
How to: Send a fax by email
System: Titan series PBX’s To send a fax by email once your user extension has been authorized to send: Note: _See below for fax permissions_ 1. Creat...
How to: Send & receive text messages via Connect app (SMS)
System: Triton series PBX’s To send a text message (SMS) from your Connect app: 1. Click SMS icon from the left side of the app. 2. Click ‘New Convers...
How to setup Telair on Android devices
This guide has been replaced with a newer one here: https://www.telair.net/resources/knowledge-base/how-to-configure-your-mobile-devices/ Configuring ...
How to: Send & receive text messages via GS Wave Lite mobile app (SMS)
System: Titan & Triton series PBX’s To send a text message (SMS Only) by the mobile app (method must be enabled): 1. Open the GS Wave Lite app. 2. Pre...
Parking a Call
You can park a call from your phone. You and your coworkers can pick up a parked call from any Telair PBX phone. To park a call from your phone. 1. Pr...
Linksys / Sipura ATA (PAP2T + Compatible) Manual Configuration
Please use the following instructions to manually configure your Linksys / Sipura ATA modem for use on the Telair network. 1. The first step is to fin...
Record Voicemail Greeting
When initializing your voicemail box or changing the recording at a later date, the instructions below will guide you through the recording process. o...
Set network ethernet speed for Polycom SoundPoint Series
If your Polycom SoundPoint IP phone is not negotiating on your network at full speeds, please ensure that you have a switch with the expected rates. Y...
Setting Up and Pairing Jabra 920 Wireless Headset with Polycom VVX Device Using EHS Cable
This article provides step-by-step instructions on how to set up and pair the Jabra 920 wireless headset with a Polycom VVX device using an EHS cable....
How to: Send & receive text messages via email (SMS/MMS)
System: Titan & Triton series PBX’s ℹ If you received a text message to your email address, simply reply to respond. To send a text message (SMS/MMS) ...
Cisco/Linksys
Cisco and Linksys device guides
Mobile
Mobile app guides and troubleshooting
Polycom
Polycom phone configuration and usage guides
Yealink
Yealink phone configuration and usage guides