TextFlow Gets Smarter: Introducing AI Assistant and Auto-Responders
Your customers expect instant responses. But your team can’t be online 24/7, and writing compelling SMS copy for every campaign takes time you don’t have.
Today, we’re excited to announce two game-changing features that solve both problems: AI Assistant and Auto-Responders.
AI Assistant: Your SMS Writing Partner
Section titled “AI Assistant: Your SMS Writing Partner”Writer’s block? Let AI help. Our new AI Assistant transforms how you create SMS campaigns.
Generate Messages in Seconds
Section titled “Generate Messages in Seconds”Describe your campaign, and AI Assistant delivers multiple professionally-written message variations. Whether you’re announcing a flash sale, sending appointment reminders, or launching a new product, get on-brand content instantly.
Check CASL Compliance Before Sending
Section titled “Check CASL Compliance Before Sending”Worried about compliance? AI Assistant analyzes your messages for potential CASL issues before you hit send. Catch problems early and protect your business from regulatory risks.
Get Rewrite Suggestions
Section titled “Get Rewrite Suggestions”Have a message that’s not quite right? AI Assistant suggests improvements to boost engagement while maintaining your brand voice.
Available on Growth ($79/mo) and above, with 50-500 AI generations per month depending on your plan.
Auto-Responders: Never Miss an Inquiry
Section titled “Auto-Responders: Never Miss an Inquiry”Set up intelligent automatic replies that respond instantly when customers text specific keywords. Your business stays responsive 24/7, even when your team is offline.
How It Works
Section titled “How It Works”- Customer texts “HOURS” → Instantly receive your business hours
- Someone texts “APPOINTMENT” → Auto-reply with booking link
- New subscriber texts “JOIN” → Welcome them immediately
Intelligent Match Types
Section titled “Intelligent Match Types”Not every customer texts the exact keyword. Auto-Responders understand that:
| Match Type | Example | Best For |
|---|---|---|
| Exact | ”HOURS” matches “HOURS” only | Specific opt-in campaigns |
| Contains | ”HOURS” matches “what are your HOURS” | Natural conversations |
| Fuzzy | ”HURS” matches “HOURS” | Typo tolerance |
| AI-Powered | ”when are you open” matches “HOURS” | Intent detection |
Available on Growth and above.
Why This Matters
Section titled “Why This Matters”SMS marketing already delivers incredible results:
- 98% open rate (vs 20% for email)
- 90% read within 3 minutes
- Highest engagement of any marketing channel
But that expectation cuts both ways. When customers text you, they expect fast responses. Auto-Responders ensure you never miss an inquiry. AI Assistant ensures every message you send is compelling.
New, Lower Pricing
Section titled “New, Lower Pricing”We’ve restructured our pricing to make these powerful features accessible to more businesses:
| Plan | Price | Messages | AI Generations | MMS Storage |
|---|---|---|---|---|
| Starter | $29/mo | 1,000 | - | 100MB |
| Growth | $79/mo | 3,000 | 50/mo | 500MB |
| Professional | $199/mo | 10,000 | 200/mo | 2GB |
| Business | $449/mo | 30,000 | 500/mo | 5GB |
| Enterprise | Contact us | 100,000+ | Unlimited | Unlimited |
All plans include CASL compliance, two-way SMS, and Canadian data residency.
View complete pricing details →
Try It Free: 100 Demo Messages
Section titled “Try It Free: 100 Demo Messages”Experience TextFlow with our expanded free trial:
- 100 demo messages — doubled from our previous 50
- All features unlocked — including AI Assistant and Auto-Responders
- No credit card required
- Full CASL compliance — even in trial mode
Real-World Examples
Section titled “Real-World Examples”Retail: Flash Sale Automation
Section titled “Retail: Flash Sale Automation”Set up an auto-responder for “DEALS” that sends your current promotions. When planning your next sale, let AI Assistant generate multiple message variations and pick the one that resonates.
Healthcare: Appointment Management
Section titled “Healthcare: Appointment Management”Auto-respond to “CONFIRM” with appointment details. Use AI Assistant to craft reminder messages that reduce no-shows while staying compliant.
Hospitality: 24/7 Guest Service
Section titled “Hospitality: 24/7 Guest Service”Guests text “WIFI” for network credentials, “CHECKOUT” for departure info, or “CONCIERGE” for local recommendations. AI Assistant helps you write responses that match your brand’s tone.
Professional Services: Lead Qualification
Section titled “Professional Services: Lead Qualification”Auto-responders capture interest keywords and provide instant information. AI Assistant generates follow-up messages tailored to each service offering.
Getting Started
Section titled “Getting Started”AI Assistant
Section titled “AI Assistant”- Navigate to any message composition area
- Click the AI Assistant icon
- Describe what you want to say
- Choose from generated variations
- Edit as needed and send
Auto-Responders
Section titled “Auto-Responders”- Go to Settings → Auto-Responders
- Click “Add Auto-Responder”
- Enter your trigger keyword
- Choose match type
- Write your automated response
- Activate and start receiving replies
The Bottom Line
Section titled “The Bottom Line”TextFlow already delivers CASL-compliant SMS marketing with industry-leading deliverability. Now, with AI Assistant and Auto-Responders, you can:
- Respond faster — 24/7 automatic replies
- Write better — AI-powered message generation
- Stay compliant — Built-in CASL analysis
- Spend less — New pricing from $29/month
Your customers are checking their phones. Make sure you’re responding.
Ready to upgrade your SMS marketing?
- Start Free Trial — 100 demo messages, no credit card
- View Pricing — Plans from $29/month
- Contact Sales — Enterprise and custom needs
TextFlow is available exclusively to Canadian businesses. View complete terms and pricing.