Cisco Linksys SPAXXX IP Phone Date / Time Issues
Date and time are consistently incorrect on the IP phone. ## Solution If the NTP Server is configured, and the problem persists:The problem is related...
Troubleshooting
Troubleshooting
Solutions for common issues
14 articles in this category
Articles in this category
Fax Error Codes
References: Fax Limitations The table below outlines error messages, likely causes and potential workarounds to troubleshoot common fax errors. | Erro...
Fix common problems in TELAIR Connect
Windows App | Chrome Browser | Safari Browser | Firefox Browser | Edge Browser 1. Open TELAIR Connect app. 2. Next press F12 button on the keyboard. 3...
Limitations of Fax over IP (FoIP)
Faxing has known limitations when implemented as a Fax over IP service. These limitations are technology-based and industry-wide. Several VoIP compani...
Phantom or Ghost Calls
Phantom or Ghost calls are a common occurrence that many phone users have experienced, typically when IP Phones were self or manually provisioned, rat...
Polycom handset falls off hook state
When your Polycom phone handset is always falling off the base hook state, you can easily switch the tab on the phone to make the handset fixed. Follo...
Polycom phone is asking me to Sign in
After completing activation on your Polycom VVX phone, the screen shows Line Unregistered error and “Sign in” in the menu options.  VoIP Phone (Manual)
Get the IP Address - Press the Spanner key - Press the scroll down button to get to Phone Status and then press \ ![puce_gray.gif \] to confirm select...
Update Cisco IP Phone 7940/7960 Proxy (Manual)
1. Press Settings. 2. Press Unlock Phone (option 9) - Password is: CISCO (For ‘C’ press 2 button 3 times to change to ‘C’) - Press OK, this will go ba...
Update Grandstream HandyTone 486
STEP 1 Pick up the phone connected the ATA and dial: *\\\* (\ 3 times). Wait for the prompt and enter 02 to announce your current IP address. STEP 2 G...