Skip to main content

Connect your code.
Accelerate your team.

From startups to tech giants, TELAIR delivers the intelligent communication platform that modern software teams demand. Handle incidents faster, collaborate seamlessly across time zones, and keep your systems running 24/7.

See Tech Demo

Your communication gaps are killing productivity

Every missed alert is extended downtime. Every delayed handoff is a missed deadline. Every busy signal is a lost customer. Your team deserves better tools.

Critical Incident Response

System outages and security incidents require immediate escalation, but on-call rotations are complex and error-prone

Global Team Coordination

Development teams across time zones struggle with handoffs, stand-ups, and urgent collaboration needs

Customer Support Overflow

Technical support queues overwhelm during product launches or outages, leading to poor customer experience

Sales Engineering Bottlenecks

Pre-sales technical calls get delayed when engineers are coding, costing deals and frustrating prospects

Built for modern tech teams

TELAIR speaks your language. Every feature is designed to reduce MTTR, improve collaboration, and let your engineers focus on building great products.

🚨

Intelligent On-Call Routing

PagerDuty and OpsGenie integration ensures critical alerts reach the right engineer instantly.

👥

Dev Team Collaboration

Seamless voice channels for pair programming, code reviews, and emergency debugging sessions.

🔌

API-First Platform

RESTful APIs and webhooks integrate with your entire tech stack for automated workflows.

🎯

Smart Support Escalation

AI categorizes technical issues and routes to specialists based on product area and severity.

🌍

Global Number Management

Local presence in 50+ countries with unified routing and follow-the-sun support.

📊

Real-Time Analytics

Track SLAs, response times, and team performance with exportable metrics and dashboards.

See TELAIR in action

Real scenarios from real tech companies. Click to explore how TELAIR handles critical situations.

The Problem

Production database down, customers impacted, need the right DBA immediately

The Solution

TELAIR's integration with monitoring tools triggers automated escalation. On-call schedule checked, primary DBA paged, backup alerted if no response in 2 minutes. Conference bridge auto-created for incident response.

The Result

Issue identified and resolved in 12 minutes vs 45 minute average

Incident Response System
3:17 AM - Critical Alert
CRITICAL: Database cluster down
Impact: 100% of users • Revenue: -$2,400/min
Automated Escalation
On-call: Sarah Chen (Database Team)
Backup: Mike Rodriguez (Senior DBA)
Manager: Lisa Park (VP Engineering)
Response Timeline
3:17:00 - Alert triggered
3:17:05 - Sarah paged
3:17:45 - Sarah acknowledged
3:18:00 - War room opened
MTTR: 12 minutes • Previous average: 45 minutes

Results that accelerate your business

Tech companies using TELAIR ship faster, resolve incidents quicker, and keep teams connected globally.

-73%
Incident Response
Faster MTTR
99.9%
On-Call Accuracy
Correct engineer reached
-45%
Support Tickets
Resolved on first call
+28%
Deal Velocity
Faster technical sales

Tech leaders trust TELAIR

"TELAIR cut our incident response time by 73%. The PagerDuty integration is flawless - the right engineer gets the call every time, and our MTTR has never been better."

Kevin L.

VP of Engineering, SaaS Platform Company

"Our global development team finally feels connected. Stand-ups are seamless, pair programming actually works remotely, and emergency calls reach the right person instantly."

Priya S.

CTO, Fintech Startup

"Customer support used to be our bottleneck. Now with intelligent routing and real-time escalation, we resolve 45% more tickets on the first call. Our NPS is up 32 points."

Marcus W.

Head of Support, Enterprise Software Company

Seamlessly integrates with your tech stack

TELAIR works with your existing monitoring, ticketing, and collaboration tools. Build powerful workflows with our API-first platform.

PagerDuty
Slack
Jira
GitHub
TELAIR
Tech Hub
Monitoring
Datadog/New Relic
Incidents
PagerDuty
Tickets
Jira/Linear
CI/CD
GitHub/GitLab
Chat
Slack/Teams
Analytics
Metrics/Logs

Ready to accelerate your tech operations?

Join thousands of tech companies building better products with TELAIR.

Book a Tech Demo