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Connect every store,
empower every sale

From boutiques to big-box chains, TELAIR delivers the communication tools that modern retail demands. Handle peak seasons with confidence, coordinate across locations effortlessly, and never miss a sales opportunity.

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The retail communication crisis is costing you sales

Every missed call is a lost customer. Every slow transfer is a bad review. In retail, your phone system directly impacts your bottom line.

Multi-Location Coordination

Struggling to maintain consistent communication across all stores, warehouses, and head office

Peak Season Chaos

Black Friday, holidays, and sales events overwhelm your phone systems and staff

Mobile Staff Accessibility

Floor staff miss important calls while helping customers away from the desk

Customer Experience Gaps

Inconsistent service quality across locations hurts your brand reputation

Built for modern retail

TELAIR understands retail. Our platform is designed to handle your unique challenges, from multi-location management to seasonal scaling.

🏪

Unified Multi-Store Dashboard

Monitor all locations from one screen. See real-time call volumes, staff availability, and performance metrics.

🎯

Smart Call Distribution

Automatically route calls based on store hours, staff availability, and customer location.

📱

Mobile-First Design

Empower floor staff with the mobile app. Take calls, check voicemail, and transfer customers seamlessly.

📦

Inventory Line Integration

Connect stores instantly for inventory checks. Conference calls between locations with one button.

📈

Seasonal Scaling

Add temporary staff lines during peak seasons. Scale up or down instantly without hardware changes.

🤖

After-Hours Intelligence

AI-powered voicemail transcription alerts managers to urgent orders or customer issues.

See TELAIR in action

Real scenarios, real solutions. Click to explore how TELAIR handles common retail challenges.

The Problem

10x normal call volume threatens to crash your system

The Solution

TELAIR's cloud infrastructure scales instantly. Overflow routing mobilizes back-office staff, while real-time dashboards help managers optimize coverage.

The Result

Handle peak traffic without dropping a single sale

Live Call Volume
Black Friday Simulation
9am
10am
11am
12pm
1pm
2pm
✓ Auto-scaling active
0
Dropped Calls
100%
Answered
12s
Avg Wait

Results that drive retail success

Don't just take our word for it. See the measurable impact TELAIR has on retail operations.

73%
Faster Response Time
Average improvement in customer call response
$2.3M
Sales Captured
Additional revenue from after-hours callbacks
40%
Staff Efficiency
More calls handled without adding headcount
4.8/5
Customer Satisfaction
Average rating across all touchpoints

Retailers love TELAIR

"TELAIR transformed our holiday season. We handled 40% more calls with the same staff, and our customer satisfaction scores hit an all-time high."

Maria R.

Operations Director, Fashion Retailer

"The multi-location dashboard is a game-changer. I can see all 15 stores at a glance and shift resources where they're needed most."

James C.

Regional Manager, Home Goods Chain

"Our staff love the mobile app. They're no longer running back to the phone—they take calls right on the floor while helping customers."

Sarah W.

Store Manager, Electronics Store

Seamlessly integrates with your retail tech stack

TELAIR works with the tools you already use. Connect your POS, CRM, inventory management, and e-commerce platforms for a unified customer experience.

Shopify Integration
Square POS
Salesforce Commerce
Microsoft Dynamics
TELAIR
Cloud PBX
Shopify
E-commerce
Square
POS System
Salesforce
CRM
Dynamics
ERP
Inventory
Management
Analytics
Reporting

Ready to transform your retail communications?

Join thousands of retailers who've revolutionized their customer experience with TELAIR.

Book a Retail Demo