Transform every call into
a loyal policyholder
From local agencies to national carriers, TELAIR delivers the intelligent communication platform that modern insurance demands. Handle claims faster, ensure compliance, and deliver the service that keeps policyholders for life.
Your phone system is costing you policyholders
Every dropped call is a lost customer. Every compliance gap is a potential lawsuit. Every slow claim is a negative review. It's time to modernize.
High Call Abandonment
Long hold times during claims surges lead to frustrated policyholders abandoning calls and switching carriers
Compliance Recording Gaps
Missing or incomplete call recordings create liability issues and regulatory compliance failures
After-Hours Claims
Emergency claims outside business hours get lost in voicemail, delaying critical response times
Agent Productivity
Agents waste time on routine inquiries instead of focusing on high-value sales and complex claims
Built for modern insurance
TELAIR understands insurance. Every feature is designed to improve policyholder experience, ensure compliance, and increase agent productivity.
Intelligent Call Routing
AI-powered routing directs calls based on policy type, claim urgency, and agent expertise.
Compliance Recording
Automatic recording with encryption, retention policies, and instant retrieval for audits.
24/7 Claims Intake
Automated first notice of loss capture ensures no claim is missed, even after hours.
Omnichannel Support
Handle calls, texts, and emails from one platform with complete interaction history.
Queue Management
Smart overflow handling and callback options reduce abandonment during peak times.
CRM Integration
Seamless connection with policy management systems for instant customer context.
See TELAIR in action
Real scenarios from real insurance companies. Click to explore how TELAIR handles critical situations.
Major hailstorm hits, 500+ claims calls in 2 hours, system overloaded
TELAIR's elastic scaling handles the surge. AI triages by severity, offers callbacks for non-urgent claims, and routes emergencies to available agents instantly.
Every claim captured, prioritized response, happy policyholders
Results that protect your bottom line
Insurance companies using TELAIR reduce costs, improve compliance, and keep policyholders longer.
Insurance leaders trust TELAIR
"TELAIR transformed our claims process. During the last hurricane, we handled 3x normal volume without a single dropped call. Customer satisfaction scores increased 35%."
Patricia M.
VP of Operations, Regional Insurance Carrier
"The compliance features alone justified the switch. We passed our state audit with flying colors - the auditors were impressed by our call documentation."
Robert K.
Compliance Director, Multi-Line Insurer
"Our agents love the CRM integration. They see policy details instantly, resolve issues faster, and have more time for sales. Productivity is up 45%."
Sandra L.
Call Center Manager, National Insurance Group
Seamlessly integrates with your insurance systems
TELAIR works with your existing policy management, claims, and CRM systems. Get complete customer context on every call without switching screens.
Ready to transform your insurance operations?
Join leading insurers who've improved policyholder satisfaction and compliance with TELAIR.