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Secure, compliant communications
for public service

From local municipalities to federal agencies, TELAIR delivers the secure, accessible communication platform that modern government demands. Meet compliance requirements, serve citizens better, and prepare for any emergency.

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Your communication systems are failing citizens

Every dropped call is a citizen left without help. Every security gap is a vulnerability. Every language barrier is an equity issue. Government deserves better.

Legacy System Integration

Outdated phone systems that don't integrate with modern digital services, creating silos and inefficiency

Security & Compliance

Meeting stringent federal security requirements while maintaining accessibility and transparency for citizens

Emergency Response Coordination

Critical communication failures during disasters when citizens need government services most

Multi-Language Service Gaps

Language barriers preventing equal access to government services for diverse communities

Built for modern government

TELAIR understands public service. Every feature is designed with security, accessibility, and citizen service excellence in mind.

Everything you need in a modern phone system

Packed with features that help your team communicate better and work smarter

🔒

Canadian Security Standards

End-to-end encryption, comprehensive audit trails, and privacy compliance for Canadian government requirements.

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Emergency Operations Integration

Seamless integration with EOC systems, mass notification, and priority routing during crisis situations.

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Multi-Language Support

Real-time translation services and multilingual routing ensure equal access for all citizens.

Accessibility Excellence

Full WCAG 2.1 AA compliance with TTY support, voice-to-text, and assistive technology integration.

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Citizen Portal Integration

Connect phone systems with online services for seamless omnichannel citizen experience.

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PIPEDA & Privacy Compliant

Full compliance with Canadian privacy laws, including PIPEDA and provincial privacy regulations.

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Budget-Conscious Deployment

Flexible pricing models and phased implementation options designed for government procurement.

See TELAIR in action

Real scenarios from real government agencies. Click to explore how TELAIR handles critical situations.

The Problem

Major ice storm hits Ontario, 50,000+ without power, emergency lines overwhelmed across multiple municipalities

The Solution

TELAIR's emergency mode activates automatically. AI triages calls by urgency, coordinates between hydro crews and emergency services, and provides automated updates to citizens.

The Result

Coordinated response, faster power restoration, zero system downtime

Emergency Operations Center
Ontario Ice Storm - Critical
Emergency Mode Active
10,247 calls/hour
100%
Calls Handled
12s
Avg Response
AI Emergency Triage
🔴 Life-threatening emergencies47 → Immediate
🟡 Power restoration updates892 → Hydro crews
🟢 General information9,308 → Automated
Municipal + Provincial coordination • Zero system downtime

Results that serve citizens better

Government agencies using TELAIR improve citizen satisfaction, reduce costs, and enhance security compliance.

100%
Security Compliance
Canadian privacy standards met
+47%
Citizen Satisfaction
Improved service ratings
38%
Cost Reduction
Lower operational costs
-65%
Response Time
Faster citizen service

Government leaders trust TELAIR

"TELAIR transformed our emergency response capability. During the Fort McMurray wildfire, we coordinated seamlessly across municipal and provincial agencies. The privacy compliance gave our IT team confidence."

Robert M.

Emergency Manager, Alberta Emergency Management Agency

"Citizens finally get the service they deserve in both official languages. Bilingual support increased our service accessibility by 47%. The cost savings helped us expand other programs."

Marie S.

Director of Citizen Services, City of Ottawa

"The privacy compliance was seamless. We passed our PIPEDA audit on the first try. Our staff loves the modern interface after years of legacy systems."

James K.

Chief Information Officer, Government of Canada

Seamlessly integrates with your government systems

TELAIR works with your existing government technology infrastructure. Connect with citizen portals, emergency systems, and legacy platforms without disruption.

GC Cloud Services
Phoenix Pay System
SIMS Municipal
GCconnex/GCcollab
TELAIR
Canadian Cloud
Citizen Portal
Online Services
Emergency
EOC/911
GIS
Mapping
Legacy
Mainframe
CRM
Citizen Data
Analytics
Performance

Ready to modernize your government communications?

Join forward-thinking agencies providing better citizen service with TELAIR.

Book a Government Demo