About TELAIR
TELAIR intelligently unifies and manages businesses’ and professionals’ communications system. With our easy-to-use online control center, it provides...
General
General
General information and guides
10 articles in this category
Articles in this category
API Rate Limits
This article gives you all the information you need to know about TELAIR API Rate Limits. A “rate limit” is a policy that affects the frequency with w...
How to Cancel your TELAIR Account
Complete guide to canceling your TELAIR service, including 30-day notice period, retention process, charges, and coordination with number porting.
Number Porting (Port-In)
Complete guide to porting your existing phone numbers to TELAIR, including timeline, requirements, and step-by-step process.
Phone number types and their capabilities
TELAIR offers a range of phone number types that differ in their costs and capabilities. The details of each of the options are listed below: Local nu...
Port-Out Authorization
Complete guide to porting your phone numbers from TELAIR to another carrier, including PIN process, timeline, and service continuation.
SLA levels & response times
Service Level Agreement (SLA) levels and response times for TELAIR support services
TELAIR Device Monitoring Notification Alert
The TELAIR Device Monitoring Notification Alert is a proactive monitoring tool designed to keep you informed about the status of your connected device...
Text messaging (SMS/MMS)
Text messaging, or texting, is the act of composing and sending electronic messages, typically consisting of alphabetic and numeric characters, betwee...
Understanding Inconsistent Caller ID Names
You may have noticed that when people call you, the name displayed on their caller ID isn't always what you expect.