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Open a support ticket

Submit a support request and our dedicated Support Pod will assist you according to your support plan's SLA.

System Status

All systems operational

Knowledge Base

Self-service articles

Submit Support Ticket

Include any relevant error messages, affected phone numbers, or extension details

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View SLA response times

What happens next?

  • • You'll receive an email confirmation with your ticket number
  • • Your dedicated Support Pod will review and respond within SLA timeframes
  • • Track your ticket status at telair.net/account
  • • Critical issues are automatically prioritized for fastest response