Pick your perfect plan

Pricing that fits organization of all sizes! All packages include a 15-day free trial 1 .

Pay annually and save more!


Essential features

1+ Users


Most popular

2+ Users


Advanced Collaboration

10+ Users


For large companies

50+ Users

Monthly price
Unlimited calling
within Canada and the US 2
Unlimited text messaging (SMS/MMS)
within Canada and the US 2
Toll-free minutes 3 250 1,000 3,000 5,000
Unlimited audio & video meetings 4
(conference calling)
up to 10 callers up to 25 people up to 50 people
File storage retention 5
(call logs, call recordings, voicemail and faxes)
30 days 90 days 6 months 1 year
PBX Features Core Office PBX features are included by default across all packages at no additional cost

  • Voicemail to email
  • Call recording options
  • Multi-level auto attendant
  • Directory by first / last name
  • Time range groups
  • Music on hold
  • Custom system recordings for greetings
  • Custom feature codes
  • Hunt groups
  • Pickup groups
  • Management web access for administrators
  • User web access
Internet fax 6
Unlimited sending & receiving
↙↗ ↙↗ ↙↗
CRM Integrations
Click to Call Web Widget
Call Center
Queue capabilities
Call Center Plus
Advanced reporting, real-time status, discreet call whisper & listen
3rd Party Integrations
Hybrid Cloud
(Hosted or On-premise PBX)
Free Trial Free Trial Free Trial Contact Us

15-day guarantee. If you're not 100% satisfied, cancel your service within the trial period without any penalty or fees. 1

Expand your system as needed

Additional phone numbers available on-demand

Canada / US / Toll Free


per month
toll-free usage applies



per month
starting from

Vanity / Premium


one-time fee
monthly fees apply

Do you have questions?

Call us now

You can get hold of us in lots of ways besides calling. Click the live chat at the bottom right of the screen to connect to an agent in real-time or feel free to check the knowledge base for more in-depth articles. For some quick answers on pricing – see the FAQ’s for more details. 👉

Contact Us

No, you will not receive a paper invoice. You will receive invoices to the billing email address provided.
TELAIR accepts Visa, MasterCard and American Express.
Yes, porting numbers can be done in the phone number section in your console, or directly with your an account specialist. Typicaly when signing up, the porting information is provided to your onboarding expert.
If you choose to cancel your TELAIR Service, please a TELAIR Customer Representative at 1-866-551-1517. A TELAIR Customer Service representative will close out your account and provide you with instructions on returning your TELAIR equipment (if required). Please note that we cannot accept cancellation notices via email.
The first month services is billed fully upon signup and is prorated on your next months bill. Trial periods are also credited on the second months invoice when continuing service. 100% refunds are processed upon canceling services before the trial period ends.

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Important details & disclaimers

1 Free trial is only available to new subscribers. Trial subscriptions include 2 weeks of service & include 60 minutes of domestic calls per user. Trial does not include any hardware and must be provided by customer.

  • Acceptable Use policies apply on all plans.
  • Phone rental available only with multi-year contract.
  • Professional Implementations for 10 users and above.
  • Other taxes and fees such as the E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee and State and Provincial Taxes, may apply. See e911 for more information.

2 Unlimited phone calls and unlimited SMS and MMS is limited to CA and US markets only subject to our fair use policy.

3 Additional toll-free minutes billed at 3.6¢/min.

4 Video meetings are limited to Professional plans and above when compatible devices are used.

5 File retention policy is subject to fair use .

6 Internet faxing has known limitations that are technology-based and industry-wide. Several VoIP companies, including TELAIR, use the T.38 standard for sending faxes over the Internet. Although the standard promises better reliability, that standard is still open to interpretation by various providers and cannot be maintained on an end-to-end basis. Read more about internet fax here.

7 API integrations can be used with almost any third party service that allows connections. The most typical way for integrations is the use of webhooks. Read more about API & Integrations here.

8 Phone rental available only on multi-year terms when subscribing to 5 or more user extensions. Additional requirements may apply.

9 Voicemail to text transcription service is offered as best effort and may not reliably convert all types of calls with various accents and dialects. Audio recording will always be included with transcriptions and should always be reviewed.