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.telair.net/resources/knowledge-base/general/number-porting-port-in/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/phone-number-types-and-their-capabilities/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/port-out-authorization/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/sla/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/telair-device-monitoring-notification-alert/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/text-messaging-sms-mms/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/general/understanding-inconsistent-caller-id-names/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/getting-started/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/getting-started/hosted-pbx-video-overview/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/LWMdriFL2dU/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Hosted PBX Video Overview]]></video:title>
      <video:description><![CDATA[Welcome to our Documentation for our Hosted PBX platforms. In this Section you will be find how-to guides on everything you need to know to manage you...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=LWMdriFL2dU</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-04T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/getting-started/partners/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/getting-started/partners/getting-started/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/guides/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/administrators-guide-introduction/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/queue-callback-option/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority></url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-audio-recordings/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/Qy7K15KxfzY/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Audio Recordings]]></video:title>
      <video:description><![CDATA[Custom recordings and greetings are used in various places within MyPBX portal. Most commonly recordings are used for Auto Attendant menu’s. Creating ...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=Qy7K15KxfzY</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-04T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-extensions/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/vSOg7epYmmY/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting Up Extensions]]></video:title>
      <video:description><![CDATA[An Extension is usually a 3 digit number that refers to a specific user within a company. When creating extension schemes it is important plan your ex...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=vSOg7epYmmY</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-03T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-hunt-groups/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/G-PpaPLNvfk/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Hunt Groups]]></video:title>
      <video:description><![CDATA[A Hunt Group is a configurable feature that allows you to create unique call paths to ring users or multiple users in distinct ways such as one after ...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=G-PpaPLNvfk</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-03T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-inbound-routes/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/wKdRiKv0oUM/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Inbound Routes]]></video:title>
      <video:description><![CDATA[Inbound Routes are used in references to DID’s / Phone Numbers and how you wish to route these calls within your system. Inbound routes will display a...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=wKdRiKv0oUM</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-04T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-ivr-auto-attendant/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/F6q4ZHXNfzM/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up IVR / Auto Attendant]]></video:title>
      <video:description><![CDATA[An IVR / Auto Attendant is the most commonly used method of routing inbound calls. The Auto Attendant is designed to greet your caller and present opt...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=F6q4ZHXNfzM</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-03T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-music-on-hold/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/Qy7K15KxfzY/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Music on Hold]]></video:title>
      <video:description><![CDATA[Adding your own personalized music on hold or playlists is very useful when playing custom hold messages to your callers. Creating new Music on Hold f...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=Qy7K15KxfzY</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-03T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-operator-managed-routes/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/aBLbHxU6le0/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Operator Managed Routes]]></video:title>
      <video:description><![CDATA[Manual inbound call control can direct incoming calls to your system as required. More commonly know as day / night mode to direct callers to a ‘close...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=aBLbHxU6le0</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-04T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
  </url><url><loc>https://www.telair.net/resources/knowledge-base/guides/administrators-guide/setting-up-time-based-schedules/</loc><lastmod>2026-03-27T19:25:11.010Z</lastmod><changefreq>weekly</changefreq><priority>0.8</priority>
    <video:video>
      <video:thumbnail_loc>https://img.youtube.com/vi/7AiHPQBjr74/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[Setting up Time Based Schedules]]></video:title>
      <video:description><![CDATA[Time schedules are used when you want automatic routes based on time for incoming calls. This is used when your office are defined (as example M-F 9am...]]></video:description>
      <video:player_loc>https://www.youtube.com/watch?v=7AiHPQBjr74</video:player_loc>
      <video:duration>600</video:duration>
      <video:upload_date>2021-12-04T00:00:00.000Z</video:upload_date>
      <video:family_friendly>yes</video:family_friendly>
    </video:video>
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      <video:description><![CDATA[...]]></video:description>
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      <video:title><![CDATA[Consultative Transfer]]></video:title>
      <video:description><![CDATA[...]]></video:description>
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      <video:description><![CDATA[...]]></video:description>
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      <video:family_friendly>yes</video:family_friendly>
    </video:video>
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      <video:thumbnail_loc>https://img.youtube.com/vi/SrH7AVIznIE/maxresdefault.jpg</video:thumbnail_loc>
      <video:title><![CDATA[How To: Page a single user over intercom]]></video:title>
      <video:description><![CDATA[...]]></video:description>
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      <video:thumbnail_loc>https://img.youtube.com/vi/vsBMird7f-g/maxresdefault.jpg</video:thumbnail_loc>
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      <video:description><![CDATA[...]]></video:description>
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      <video:thumbnail_loc>https://img.youtube.com/vi/vsBMird7f-g/maxresdefault.jpg</video:thumbnail_loc>
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      <video:description><![CDATA[...]]></video:description>
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      <video:thumbnail_loc>https://img.youtube.com/vi/QrWKhZ-tTKk/maxresdefault.jpg</video:thumbnail_loc>
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      <video:description><![CDATA[...]]></video:description>
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      <video:description><![CDATA[...]]></video:description>
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      <video:description><![CDATA[...]]></video:description>
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      <video:thumbnail_loc>https://img.youtube.com/vi/1_plUVwUoMo/maxresdefault.jpg</video:thumbnail_loc>
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