Set network ethernet speed for Polycom SoundPoint Series

If your Polycom SoundPoint IP phone is not negotiating on your network at full speeds, please ensure that you have a switch with the expected rates. You can also verify your phone settings below:

Step-by-step guide

Ensure Ethernet detection mode is set to auto:

  1. Select Menu
  2. Select Advanced
  3. Enter password: 456
  4. Select Admin Settings
  5. Select Network Configuration
  6. Select Ethernet Menu
  7. Select LAN Port Mode: Set to Auto
  8. Select PC Port Mode: Set to Auto
  9. Save and reboot phone

If LAN Port Mode and PC Port Mode are set to Auto and the network negotiation speed is still not at full speed, Press ‘Edit’ and change to 100FD.